Privacy & Policy
Privacy Policy
Effective Date: [Insert Date]
At Terek Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications.
1. Information We Collect
When you use our website or services, we may collect the following types of information:
A. Personal Information
We collect personal details when you book a tour, contact us, or subscribe to our newsletter. This may include:
✔ Name
✔ Email Address
✔ Phone Number
✔ Billing Address
✔ Payment Details (processed securely via third-party payment providers)
B. Non-Personal Information
We automatically collect non-identifiable information such as:
✔ IP Address
✔ Browser Type & Version
✔ Device Information
✔ Website Usage Data (via cookies and analytics tools)
2. How We Use Your Information
We use the information collected to:
✔ Process tour bookings and payments
✔ Communicate with you regarding inquiries and reservations
✔ Improve our website, services, and customer experience
✔ Send promotional emails (only if you opt-in)
✔ Comply with legal obligations and security measures
3. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. Cookies help us:
✔ Remember your preferences
✔ Analyze website traffic and usage patterns
✔ Improve our website functionality
You can manage your cookie preferences in your browser settings.
4. How We Protect Your Information
We take appropriate security measures to safeguard your personal information, including:
✔ Secure payment processing with encryption
✔ Restricted access to personal data
✔ Regular security monitoring of our website
While we strive to protect your data, no online system is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share data with:
✔ Service Providers – Payment processors, booking platforms, and email marketing tools to facilitate services.
✔ Legal Authorities – When required by law or to protect our rights and safety.
All third-party service providers adhere to strict confidentiality and security standards.
6. Third-Party Links
Our website may contain links to external sites (e.g., travel blogs, partners). Terek Tours is not responsible for the privacy practices of third-party websites. Please review their policies before sharing personal information.
7. Your Rights & Choices
As a user, you have the right to:
✔ Access & Update your personal data
✔ Opt-out of marketing emails (unsubscribe link included in emails)
✔ Request Data Deletion (contact us for assistance)
To exercise these rights, email us at info@terektours.com.
8. Children’s Privacy
Our services are not directed to individuals under 18 years old. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us for removal.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates will be communicated to you.
10. Contact Us
If you have any questions regarding our Privacy Policy, please reach out to us:
📍 Location: Watamu, Kenya
📧 Email: info@terektours.com
📞 Phone: +254 705 234 135
By using our website and services, you agree to the terms outlined in this Privacy Policy.